ONLINE SWEDISH Service Terms
ONLINE Virtual, real-time courses
- Course Structure: The course consists of 60 study hours, divided into 20 lessons and 10 optional virtual conversation sessions, with 40 compulsory study hours.
- Access Duration: The student is granted 10 weeks of access to video courses in each purchased course, with specific start and end dates.
- Platform: ONLINE SWEDISH has the right to change the course delivery platform at any time.
- Payment Terms: Payment must be made in full at the time of purchase, with options for individual or bundled courses.
- Refund Policy: ONLINE SWEDISH real-time courses have a 14-day full refund period: In order to receive a refund, you must reach out to support[at]onlineswedish.org within 14 days of your initial purchase of the course. ※Replace [at] with @ when emailing support address. Any refunds requested after 14 days of purchasing will be denied.
- Refund of discounted, package courses and special offers: A full refund can not be given if the threshold period of discount has passed. The amount of the discount on the original price will be subtracted from the refund. A bundle, package course is to be considered as one product. A partial refund can not be requested for package courses.
- Intellectual Property: All video lessons are the intellectual property of the provider and cannot be reproduced or shared without permission.
- Certification Requirement: To earn a certificate, the customer must attend 10 conversation sessions per course and complete the necessary coursework.
ONLINE Video, pre-recorded courses
- Course Structure: The course consists of 40 study hours, divided into 20 lessons and 10 optional virtual conversation sessions, with 40 compulsory study hours.
- Access Duration: The student is granted 90 days of access to each purchased course, with specific start and end dates.
- Platform: ONLINE SWEDISH has the right to change the video course delivery platform at any time.
- Payment Terms: Payment must be made in full at the time of purchase, with options for individual or bundled courses.
- Refund Policy: ONLINE SWEDISH video courses have a 14-day full refund period: In order to receive a refund, you must reach out to support[at]onlineswedish.org within 14 days of your initial purchase of the course. ※Replace [at] with @ when emailing support address. Any refunds requested after 14 days of purchasing will be denied. The refund policy does not apply if the digital content (such as an online course) has already been accessed or streamed.
- Refund of discounted, package courses and special offers: A bundle, package course is to be considered as one product. A partial refund can not be requested for package courses.
- Intellectual Property: All video lessons are the intellectual property of the provider and cannot be reproduced or shared without permission.
- Certification Requirement: To earn a certificate, the student must attend 10 conversation sessions per course and complete the necessary coursework.