Frequently Asked Questions
Find answers to commonly asked questions about our courses and services.
FAQ
Is the course virtual?
What is the price of the course?
How different are you from SFI?
- We use English to conduct and explain the lessons.
- We have a clear structure, starting date, and ending date.
- We follow the CEFR approach in our methodology to deliver the courses.
What platform do you use?
How many students are in one group?
How many lessons are there in one course?
How long is one course?
How frequently are the lessons?
How long is one lesson?
What is the time of the slots of the courses?
Where can I read about the Terms and Conditions of Service?
Is prior knowledge required for the A1 course?
What is the TISUS exam?
Do I need to take the TISUS exam to be able to work?
Will you be speaking in English or Swedish in the lesson?
Do I need to buy books and other materials?
Do I need to do homework and study aside from those lessons in the class?
How is payment made?
What happens if I miss a lesson or arrive late?
Can I get a Certificate after completing a course?
Yes. Certificates of Knowledge are available at A1 and A2 as well as higher levels, subject to the applicable requirements. You can qualify through recorded study combined with conversation sessions and the examination for the certificate level you request. A1 requires an A1 test and A2 an online A2 test. If you take the full A1–C1 programme, you only need the final C1 examination unless you also request an intermediate-level Certificate of Knowledge. This rule applies to both new and existing students.
For a Certificate of Knowledge, complete all the required courses and components for the target level. The conversation requirement is ten sessions per course taken with us, including Writing & Speaking. SFM is exempt. You do not owe conversation sessions for earlier levels studied elsewhere. Course completion alone does not establish the required proficiency.
See the Certificates page for the course combinations, assessment requirements and the distinction between knowledge and attendance documentation.
Already have a certificate? Use the certificate verification tool and enter the serial number printed on your document.
Can I use an ONLINE SWEDISH certificate in a Socialstyrelsen application?
What courses/levels do you offer in general?
- A1, A2, B1, B2
- Swedish for Professionals (SFP): B1 is required to join. This is part of our B1/B2 curriculum and covers general workplace topics, such as labour unions and the work environment, for learners from different professions.
- TISUS -preparation (C1-level)
- Swedish for Medical staff (C1 level)
Can I try a lesson before I decide?
Can I get a discount?
What is my Swedish level?
What is the CEFR level?
I can not attend real-time lessons; can I study externally at my own pace?
Are video courses suitable for teenagers?
Yes. The minimum age is 15 years. Teenagers can register themselves; a parent or guardian does not need to complete the registration on their behalf. Teenage learners receive our usual student support. We do not offer a separate parent-support service.
What if my course is too easy or too difficult?
If your course feels too easy, you can request a move to a higher-level course during the first week (the first four lessons). The move is free: there is no transfer fee and no price difference to pay. No teacher assessment is required before the move. Contact us within that first week to request the change; after the first week, this transfer option is no longer available.
If your course feels too difficult, speak with your teacher about support and mentorship during conversation sessions. You can also repeat the course free of charge under our study warranty.
Is one course the same as a complete Swedish level?
Is there a test after every lesson?
Are retakes free, and what does the study warranty cover?
Retakes of ONLINE SWEDISH examinations are free of charge. Under our study warranty, you can repeat courses free of charge and continue studying with us until you reach your learning goal, with no time limit on that study warranty. Contact us to arrange a course retake.
Read the certificate and examination policy for the requirements that apply to your goal.
Do Writing & Speaking and SFM require live attendance?
Writing & Speaking requires at least 80% live attendance. SFM requires at least 20 live sessions: the first ten focus on listening and following the lessons, and the next ten require active participation through reading and translating medical texts. These live-course requirements are separate from the conversation-session requirement; SFM remains exempt from the ten-Språkcafé-sessions-per-course rule. See the healthcare course page for SFM details.